The people behind the wins.

Tender Relief was built on one idea: You shouldn't have to struggle alone. Here's who we are and why we do what we do.

How it started.

Tender Relief was established in 2019 with a simple belief: Australian businesses shouldn't have to struggle alone.

Tendering is hard. It's complex, high-stakes, and often overwhelming. And for businesses without dedicated bid teams or years of experience, it can feel impossible.

Tender Relief was established to change that. To stand beside businesses in that uncertainty, not to rescue them from it, but to steady them through it. To bring expertise, empathy, and exactness to every bid.

Since then, we've helped hundreds of businesses across Australia win work worth billions of dollars. From first-time tenderers to ASX-listed companies. From $50,000 contracts to billion-dollar bids.

But the mission hasn't changed.

We're still here to make tendering accessible. To share what we know. And to make sure no one has to figure it out alone.

How we work.

Every business is different. Every bid is different. So we don't believe in one-size-fits-all.

Some clients want us to take the lead, managing the entire bid from strategy to submission. Others want a partner alongside them, guiding and reviewing as they write. Some just need a final check before they submit.

Whatever you need, we adapt. Your knowledge of your business, combined with our expertise in tenders, that's how the best bids are built.

We're direct. We're responsive. And we'll always be straight with you. Right there with you until the end.

Our team.

“I'm incredibly proud of the team you see on this page.

When I started Tender Relief, my mission was, and remains, to help businesses win work by removing jargon and not gatekeeping knowledge. Our focus is real connection, absolute expertise, and genuine care.

The team you see here is extraordinary. They've taken that mission and made it something I couldn't have built alone. They've channelled their own intelligence, generosity, and strengths into a business that is an absolute force. They are deeply committed to helping you succeed and every single one of them makes Tender Relief what it is.

If you ever want to chat, about a tender, about how we work, or just to connect, call anytime. We pick up the phone. We reply to emails. We're real people, and we love hearing from our community. We're here however you need us.

Onward!”

Founder and CEO

+61 427 869 008

eliza@tenderrelief.com.au

Bridie Jones

Senior Bid Manager

+61 400 000 000

bridie@tenderrelief.com.au

Dijana Veljic

Bid Coordinator & Writer
Priority Projects

+61 400 000 000

dijana@tenderrelief.com.au

Zara Gul

Bid Writer & Client Relationship Manager

+61 400 000 000

zara@tenderrelief.com.au

Anne-Marie Tripp

Bid Writer

+61 400 000 000

anne-marie@tenderrelief.com.au

Annabel Maclean

Production Coordinator & Business Evolution Administrator

+61 400 000 000

annabel@tenderrelief.com.au

Courtney Banks

Marketing & PR

Nicole Gilbert

Graphic Designer

Ryan Banks

Co-Founder & Manager Product
& Technology
Scryve, powered by Tender Relief

+61 400 000 000

ryan@tenderrelief.com.au

Thanh Binh Nguyen

Senior Full Stack Developer

Zoi Van Hon

UI/UX Designer

How we give back.

Every year at Gather Round, our annual in-person team event (and yes, we stole that name from the AFL...we're footy people!), each team member is given a personal dollar allocation to donate to a charity of their choice.

Over dinner, we share our chosen charity and what it means to us. It's one of the most meaningful parts of our year.

We do this because the people who work hard at Tender Relief should know their work supports something they care about. And because giving back shouldn't be a corporate decision - it should be personal.

These are the charities supported in 2025:

Chosen by:

James Chicken

Chosen by:

Bridie Jones

Chosen by:

Dijana Veljic

Chosen by:

Zara Gul

Chosen by:

Annabel Maclean

Chosen by:

Courtney Banks

Chosen by:

Ryan Banks

Chosen by:

Eliza Carbines

Chosen by:

Bernie Rutkay

Ready? Let's begin

Now you know who we are. Let's talk about what you need.

Let's begin

Nuline Charter

Transportation

Awarded full scope

The challenge

Nuline Charter approached Tender Relief on a word-of-mouth recommendation to bid for a private school bus service. It was an exciting but significant opportunity: The team didn’t have the time to run a formal tender themselves, wanted a fresh approach to their submissions, and was determined to present something that genuinely showcased their strengths, experience and suitability for the contract.

What we did

Tender Relief stepped in at short notice, working to a tight deadline over the busy festive period. We took control end to end and produced a high-quality, professional proposal, backed by evidence of prior success and supported by graphic design that helped the College picture exactly what Nuline’s service would continue to deliver for its students.

Outcome

Nuline Charter won the contract and is now delivering a reliable, safety-focused service to the College and its students. They’ve since returned to Tender Relief for further work, the kind of repeat partnership we value most.

“This was a really important bid for us, and from the very first phone call our minds were put at ease that we’d made the right decision. Tender Relief supported us at every stage, strategy, document preparation, compliance checks and final submission, with professionalism, clear communication, strong technical knowledge and genuine care for our success. Their human approach made the experience reassuring and removed a lot of the stress of a large tender. We’ve used Tender Relief on a number of occasions since, and I highly recommend them to any business seeking expert, reliable and friendly bid support.”

Andrew McAleer

General Manager Operations, Nuline Charter

Impact Digi

Marketing

Awarded full scope

The challenge

Impact Digi was applying to join the WA Local Government Association (WALGA) Professional Services panel across multiple scopes – a listing that would let councils across WA engage them as a vetted provider without a separate tender each time. The opportunity landed while the person who normally managed these submissions was on leave, leaving the team needing to coordinate a multi-scope response at short notice.

What we did

Tender Relief stepped in as an extension of the Impact Digi team. We leveraged their existing content, worked alongside their in-house designers, and customised the response across three distinct scopes in parallel, taking the pressure off internal staff while keeping each submission sharp and tailored.

Outcome

Impact Digi was successful across all three scopes, unlocking a pipeline of future local government clients without the need to tender for each opportunity individually.

“Tender Relief stepped in at exactly the right time to support our WALGA Professional Services panel submission while a key team member was unavailable. Their team quickly understood our business, leveraged our existing content, and coordinated the response across multiple scopes while working closely with our in-house designers. The process was smooth, well organised and significantly reduced the pressure on our internal team. Their support played an important role in helping us secure success across all three scopes.”

Jason Miltrup

Operations Manager, Impact Digi

Wrapped Creations

Event Management

Awarded full scope

The challenge

The Shire of Ashburton went to market for the design, operation and management of three of its key regional festivals across Tom Price and Onslow, spanning 2025 to 2027. Wrapped Creations had run these events before and was determined to continue, but as a busy small business with a hands-on leadership team delivering large events across the country, it had little capacity to write a comprehensive, compliant tender. They turned to Tender Relief to write, design and produce a proposal worthy of the opportunity.

What we did

Tender Relief took control of the process and lifted the writing burden off the Wrapped Creations team. We produced a high-quality, compliant proposal backed by evidence of prior success, with custom graphic design that brought the proposed festivals to life, helping the Shire picture exactly what Wrapped Creations’ vision for these signature events would look like on the ground.

Outcome

Wrapped Creations was successful across every lot it tendered for. An outstanding result, and the start of more work to come.

“A massive thank you for all the amazing creative work you did to pull this tender response together. I’ll happily shout from the rooftop what a fantastic experience this has been.”

David Yakas

CEO, Wrapped Creations

Bennco Engineering

Regional Engineering & Civil

Won. 2025 Regional Business of the Year

The challenge

Bennco Engineering set out to win one of the state’s most prestigious business awards, an opportunity to put years of regional capability, reputation and advocacy in front of the wider Western Australian market. They wanted a compelling, well-considered application that did justice to that story while meeting the requirements of a competitive judging process.

What we did

Tender Relief took the lead on producing a high-quality application. We worked closely with the Bennco team to draw out the right information, case studies and the company’s long history of supporting and advocating for regional WA, then distilled it into a succinct, specific and fully compliant submission built to land with the judges.

Outcome

Bennco Engineering was awarded the 2025 Regional Business of the Year by WA Business News.

“The Tender Relief team supported us at every stage of the application, from strategy and document preparation through to final submission. Their guidance and collaborative approach made sure the application was clear and professional, while capturing the heart, culture and mission of Bennco Engineering. And we won!”

Stephen Tormey

CEO, Bennco Engineering

North West Mining and Civil (NWMC)

Mining & Civil

Awarded full scope

The challenge

NWMC was invited into a large, multi-year Master Services Agreement tender with Rio Tinto for civil, earthworks and maintenance services, a strategically critical opportunity to deepen a long-standing relationship and prove capability at scale. The bid was complex and highly competitive, required input from several subject-matter experts, and had to be delivered within the governance structure of NWMC’s listed parent company. NWMC engaged Tender Relief as a specialist partner to bring structure, compliance and quality to the submission.

What we did

Tender Relief provided structured, end-to-end bid management. We coordinated NWMC’s subject-matter experts, worked within the listed-parent company’s governance and approval processes, and managed the development of a compelling, compliant response. The submission called for highly tailored attachments and detailed graphics to position NWMC’s capability and experience, alongside detailed methodologies, a strategic executive summary, and a clear grasp of the realities of operating in the remote Pilbara resources environment.

Outcome

After a lengthy evaluation, NWMC was awarded a Master Services Agreement with Rio Tinto covering the entire scope of its bid.

“NWMC engaged Tender Relief for the tender of Rio Tinto’s RTIO Earthworks & Civils Tender in mid-2025. Their team made the process easy and stress-free. This was NWMC’s first engagement with Tender Relief, and the experience was fantastic. Their expert support, clear communication, and friendly approach led to a strong tender submission and a great experience. We have worked extensively with Tender Relief since this first engagement, and we highly recommend Tender Relief to any business needing professional bid support”.

Adam Wood

Construction Manager, North West Mining & Civil

CDC Charter

Transportation

Awarded full scope

The challenge

CDC Charter was facing a very large and complex bid, that needed to be completed within short timeframes. Tender Relief was engaged by CDC Charter to support in the preparation of the tender working with the team, ensuring the submission of a compliant, professional and high-quality tender response to Sydney Trains.

What we did

Tender Relief was engaged to provide end-to-end bid management services. The brief included managing the bid from end to end, including project and milestone management, writing and coordinating of the required bid schedules, attachments, supporting evidence, graphic design and full support through the submission and post-submission activities. This included customised and tailored attachments to illustrate and position the business well for success.

Outcome

After many rounds of clarifications and negotiations, CDC was awarded the contract and continues to deliver outstanding service to this day!

“On behalf of myself and CDC Charter Team I wanted to take this opportunity to express my sincere thanks for your efforts and support in providing all the information required for this submission. It was definitely a monumental effort to get the job done. Thank you so much to Tender Relief for your great work.”

Liz

CDC Charter

Let's talk.

Whether you’ve got a live tender, a grant application, a question, or you just want to learn more about how we work – we’d love to hear from you.