Questions we get asked.

Whether you're new to tendering or just want to know more about how we work, chances are, the answer is here.

New to tendering Our Services Working with Us About Tender Relief About Scryve

New to Tendering

A tender is a formal invitation from a buyer (usually government or large organisation) for suppliers to submit a proposal to deliver goods, services, or works. It's a competitive process, the buyer evaluates all submissions and selects the best fit.

A tender is a competitive bid for a contract. A grant is funding you apply for (usually non-repayable) to support a project or initiative. A proposal is a document you submit in response to a request (in this case a tender or grant), and it outlines what you'll deliver, how, and why you're the right choice.

Any organisation that can deliver the required scope of work and meet the tender’s commercial, technical, and compliance requirements should consider tendering. This includes SMEs, new market entrants, and specialist providers, not just large or established firms, provided they can clearly demonstrate delivery capability.

In many cases, yes. For public sector and large private organisations, tendering is often the required procurement pathway for awarding contracts. If a tender is issued, it is typically the only formal way to be considered for the work, even where prior relationships or discussions exist.

Tenders are published on platforms like AusTender (federal government), state government portals, and industry-specific sites. We can help you find and track relevant opportunities through our Business Development services.

Not necessarily. While experience with tender processes helps, most procuring authorities assess compliance, clarity and capability, not how many tenders you’ve submitted before. Well-structured responses, a clear methodology, and strong supporting systems can be just as important as prior tender history. If you're new to tendering, we can help you build the right collateral and present your experience in the strongest way.

Not always. Relevant and comparable experience is only one of several ways to demonstrate your ability to deliver the scope of work. Where direct experience is limited, tenders are often still winnable by demonstrating capability through your team’s expertise, delivery partners, systems, and overall approach, supported by a clear understanding of the scope, risks, and requirements. We help clients identify and present the strongest mix of experience, team capability, and partner support so their delivery capability is clear to evaluators, even where direct experience is limited.

It depends on the complexity. Simple tenders might take a few days, while large multi-part bids can take weeks. We help you plan and manage the process so you're not scrambling at the last-minute.

No. If a formal tender process is in place, it must be followed. That said, product demos and pre-market engagement can sometimes form part of a compliant strategy – particularly  in sectors like software. We’ll help you navigate this correctly.

Our Services

We offer four core services: Tenders, Grants & Proposals (project-based bid support), Bid Readiness (preparation and collateral), Business Development (pipeline and opportunity tracking), and Contract Reviews (risk identification and departure writing).

Yes. We can manage the entire bid from strategy to submission, or step in for specific parts like writing, review, or graphic design. Your call.

Our packages include workshops, bid library creation, templates, and ongoing support. Foundations is for those new to tendering. Strengthen is for businesses with some experience. Master is for established organisations wanting executive-level support.

We offer two options. Market Scanner provides tender tracking and monthly check-ins. BD Relief is a full business development partnership, strategy, support, and pipeline building.

We review contracts during the open bid period, identify risks, and draft departures ready for inclusion in your response. We help you understand what you'd be signing up for if you win.

Yes. Grant applications are a core part of our Projects service. We help you write compelling applications and navigate the process.

Working with Us

Costs are worked out based on three elements:

  1. What is our scope of work, and
  2. How long do we have to deliver that scope, therefore
  3. How many Tender Relief humans are needed

We realise that ‘it depends’ is the most annoying way to answer a cost question, and consultants are great at that.

Complete end-to-end support for a tender can range from $8k (it doesn’t normally drop below that, but it can from time to time) to $40k. We’ve delivered many projects that reach into the six figure mark, but most ‘normal’ tenders are somewhere between $8k-$40k.

There is no cost or obligation for us to quote work, we’re very happy to do that, and we’ll always provide a fixed project fee up front for you to consider, so there is always transparency.

We work to the project deadline. Tight deadlines don’t scare us, so if you need help fast, call us. As long as there is a reasonable amount of time until submission and we have enough room to cover the proposal completely and compliantly, we can turn around your project in time.

We start with a conversation to understand your needs. From there, we scope the work, agree on deliverables, and get started. You'll have a dedicated contact throughout.

Yes. From first-time tenderers to ASX-listed companies. From $50,000 contracts to billion-dollar bids. We scale to fit.

We stay with you through to award. This includes post-submission clarifications, negotiation support, debriefs if needed, and helping you prepare for the next one.

Yes. We offer tailored training as part of our Bid Readiness packages, or as a standalone service.

About Tender Relief

We're a tender consultancy based in Australia, established in 2019. We help businesses win work through expert bid support, preparation, and business development.

You'll work with our experienced team, all specialists in tendering and procurement. You can meet the team on our About page.

Yes. Tender Relief is an APMP: member organisation with APMP-certified professionals on staff. Our CEO, Eliza Carbines, serves on two Western Australia state government boards and is recognised as a thought leader in tendering and procurement.

We’re based in Australia, though we also have staff in America and Asia, and we work with clients wherever they are.Our service model is designed for responsive, remote support, and Geography has never been a barrier – whether you’re down the road or across time zones, we plug in seamlessly.

All of them. Mining, health, tech, construction, government, transport, and more. Our expertise is in tendering, the principles apply across all sectors.

About Scryve

Scryve is our AI-powered tender writing platform. It guides you step-by-step through your tender, grant, or proposal - built on best-practice methodology from Tender Relief.

No. Scryve is for businesses who want to lead their own bids with expert AI guidance. If you want hands-on human support, that's what our consulting team is for.

Scryve is for teams with some time, who want to build capability, or who prefer a self-service approach. If you're not sure which is right for you, talk to us.

Sign up, choose your plan, and create your business profile. Upload your tender documents and Scryve gets to work, analysing the requirements, building your strategy, and writing your response section by section.

Scryve guides you through the entire tender process, not just writing. From bid/no-bid decisions and win themes through to submission and post-award support, it's expert AI built on methodology from thousands of winning tenders. Powered by Tender Relief - the definitive name in tendering.

Visit scryve.io to learn more or get started.

Still have questions?

We're happy to help. Get in touch and we'll point you in the right direction.

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Nuline Charter

Transportation

Awarded full scope

The challenge

Nuline Charter approached Tender Relief on a word-of-mouth recommendation to bid for a private school bus service. It was an exciting but significant opportunity: The team didn’t have the time to run a formal tender themselves, wanted a fresh approach to their submissions, and was determined to present something that genuinely showcased their strengths, experience and suitability for the contract.

What we did

Tender Relief stepped in at short notice, working to a tight deadline over the busy festive period. We took control end to end and produced a high-quality, professional proposal, backed by evidence of prior success and supported by graphic design that helped the College picture exactly what Nuline’s service would continue to deliver for its students.

Outcome

Nuline Charter won the contract and is now delivering a reliable, safety-focused service to the College and its students. They’ve since returned to Tender Relief for further work, the kind of repeat partnership we value most.

“This was a really important bid for us, and from the very first phone call our minds were put at ease that we’d made the right decision. Tender Relief supported us at every stage, strategy, document preparation, compliance checks and final submission, with professionalism, clear communication, strong technical knowledge and genuine care for our success. Their human approach made the experience reassuring and removed a lot of the stress of a large tender. We’ve used Tender Relief on a number of occasions since, and I highly recommend them to any business seeking expert, reliable and friendly bid support.”

Andrew McAleer

General Manager Operations, Nuline Charter

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Impact Digi

Marketing

Awarded full scope

The challenge

Impact Digi was applying to join the WA Local Government Association (WALGA) Professional Services panel across multiple scopes – a listing that would let councils across WA engage them as a vetted provider without a separate tender each time. The opportunity landed while the person who normally managed these submissions was on leave, leaving the team needing to coordinate a multi-scope response at short notice.

What we did

Tender Relief stepped in as an extension of the Impact Digi team. We leveraged their existing content, worked alongside their in-house designers, and customised the response across three distinct scopes in parallel, taking the pressure off internal staff while keeping each submission sharp and tailored.

Outcome

Impact Digi was successful across all three scopes, unlocking a pipeline of future local government clients without the need to tender for each opportunity individually.

“Tender Relief stepped in at exactly the right time to support our WALGA Professional Services panel submission while a key team member was unavailable. Their team quickly understood our business, leveraged our existing content, and coordinated the response across multiple scopes while working closely with our in-house designers. The process was smooth, well organised and significantly reduced the pressure on our internal team. Their support played an important role in helping us secure success across all three scopes.”

Jason Miltrup

Operations Manager, Impact Digi

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Wrapped Creations

Event Management

Awarded full scope

The challenge

The Shire of Ashburton went to market for the design, operation and management of three of its key regional festivals across Tom Price and Onslow, spanning 2025 to 2027. Wrapped Creations had run these events before and was determined to continue, but as a busy small business with a hands-on leadership team delivering large events across the country, it had little capacity to write a comprehensive, compliant tender. They turned to Tender Relief to write, design and produce a proposal worthy of the opportunity.

What we did

Tender Relief took control of the process and lifted the writing burden off the Wrapped Creations team. We produced a high-quality, compliant proposal backed by evidence of prior success, with custom graphic design that brought the proposed festivals to life, helping the Shire picture exactly what Wrapped Creations’ vision for these signature events would look like on the ground.

Outcome

Wrapped Creations was successful across every lot it tendered for. An outstanding result, and the start of more work to come.

“A massive thank you for all the amazing creative work you did to pull this tender response together. I’ll happily shout from the rooftop what a fantastic experience this has been.”

David Yakas

CEO, Wrapped Creations

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Bennco Engineering

Regional Engineering & Civil

Won. 2025 Regional Business of the Year

The challenge

Bennco Engineering set out to win one of the state’s most prestigious business awards, an opportunity to put years of regional capability, reputation and advocacy in front of the wider Western Australian market. They wanted a compelling, well-considered application that did justice to that story while meeting the requirements of a competitive judging process.

What we did

Tender Relief took the lead on producing a high-quality application. We worked closely with the Bennco team to draw out the right information, case studies and the company’s long history of supporting and advocating for regional WA, then distilled it into a succinct, specific and fully compliant submission built to land with the judges.

Outcome

Bennco Engineering was awarded the 2025 Regional Business of the Year by WA Business News.

“The Tender Relief team supported us at every stage of the application, from strategy and document preparation through to final submission. Their guidance and collaborative approach made sure the application was clear and professional, while capturing the heart, culture and mission of Bennco Engineering. And we won!”

Stephen Tormey

CEO, Bennco Engineering

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North West Mining and Civil (NWMC)

Mining & Civil

Awarded full scope

The challenge

NWMC was invited into a large, multi-year Master Services Agreement tender with Rio Tinto for civil, earthworks and maintenance services, a strategically critical opportunity to deepen a long-standing relationship and prove capability at scale. The bid was complex and highly competitive, required input from several subject-matter experts, and had to be delivered within the governance structure of NWMC’s listed parent company. NWMC engaged Tender Relief as a specialist partner to bring structure, compliance and quality to the submission.

What we did

Tender Relief provided structured, end-to-end bid management. We coordinated NWMC’s subject-matter experts, worked within the listed-parent company’s governance and approval processes, and managed the development of a compelling, compliant response. The submission called for highly tailored attachments and detailed graphics to position NWMC’s capability and experience, alongside detailed methodologies, a strategic executive summary, and a clear grasp of the realities of operating in the remote Pilbara resources environment.

Outcome

After a lengthy evaluation, NWMC was awarded a Master Services Agreement with Rio Tinto covering the entire scope of its bid.

“NWMC engaged Tender Relief for the tender of Rio Tinto’s RTIO Earthworks & Civils Tender in mid-2025. Their team made the process easy and stress-free. This was NWMC’s first engagement with Tender Relief, and the experience was fantastic. Their expert support, clear communication, and friendly approach led to a strong tender submission and a great experience. We have worked extensively with Tender Relief since this first engagement, and we highly recommend Tender Relief to any business needing professional bid support”.

Adam Wood

Construction Manager, North West Mining & Civil

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CDC Charter

Transportation

Awarded full scope

The challenge

CDC Charter was facing a very large and complex bid, that needed to be completed within short timeframes. Tender Relief was engaged by CDC Charter to support in the preparation of the tender working with the team, ensuring the submission of a compliant, professional and high-quality tender response to Sydney Trains.

What we did

Tender Relief was engaged to provide end-to-end bid management services. The brief included managing the bid from end to end, including project and milestone management, writing and coordinating of the required bid schedules, attachments, supporting evidence, graphic design and full support through the submission and post-submission activities. This included customised and tailored attachments to illustrate and position the business well for success.

Outcome

After many rounds of clarifications and negotiations, CDC was awarded the contract and continues to deliver outstanding service to this day!

“On behalf of myself and CDC Charter Team I wanted to take this opportunity to express my sincere thanks for your efforts and support in providing all the information required for this submission. It was definitely a monumental effort to get the job done. Thank you so much to Tender Relief for your great work.”

Liz

CDC Charter

Let's talk.

Whether you’ve got a live tender, a grant application, a question, or you just want to learn more about how we work – we’d love to hear from you.